How long do I have to return an item?

What is the procedure for a return or exchange?

We do not offer returns or refunds for buyers remorse.
If there is an issue with your order (wrong item, wrong size, poor quality), please reach out to us at info@softspokenmusic.com.
Refunds will be issued once the item in question has been received by us.
We do not offer direct exchanges - we will have to return/refund, and have you place a new order on your end.

Who is responsible for return shipping costs?

You, the buyer, are responsible for any shipping costs associated with returns / exchanges.

What items are ineligible for returns or refunds?

We do not offer refunds for items that have been opened or worn. We will inspect all returned items for signs of use before issuing a refund.